Archive for November, 2008

Reality Bites

Image Source: cartoonstock.com

The healthcare industry, the largest sector in the American economy and once perceived to be recession-proof now thinks that reality bites. Insurance companies are tightening belts because the increasing medical costs have lowered profits and plan enrollments. Some full service providers of air ambulance and ground ambulance, commercial medical escort for the injured and gravely-ill patients are finding cost-effective business practices to try and survive in a crisis situation. The Arizona Department of Insurance has approved only less than 3% of the standard health-care appeals filed by customers since 2003. Air medical flights coverage have more often than not been denied and expense reimbursements are taking too long even for pre-approved medical flights. More and more service providers have taken proactive strategies to collect from parties, with positive outcomes. They include great customer service, education, hard work and commitment as the crucial elements to their success.